Frequently Asked Questions
Everything you need to know about our handcrafted Irish porcelain.
Where is Belleek Pottery manufactured?
Every piece of Belleek fine Parian china is handcrafted at our historic pottery in Belleek, County Fermanagh, Ireland, using traditional methods passed down through generations.
How should I care for my Belleek china?
We recommend hand washing your Belleek items in warm, soapy water with a soft cloth. Avoid abrasive cleaners and extreme temperature changes to preserve the delicate glaze and hand-painted details.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. All items are securely packaged to ensure they arrive in perfect condition.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition and packaging. Please contact our customer service team to initiate a return or exchange.
Are your products microwave and dishwasher safe?
While some of our modern tableware is dishwasher safe, our traditional hand-painted Parian china or items with gold accents should never be placed in a microwave or dishwasher.
How can I verify the authenticity of my Belleek piece?
Each authentic Belleek piece features a specific trademark stamp on the base. The color and design of this mark can help identify the era in which the piece was created.